Choosing the right educational provider is critical in ensuring both time and financial investments translate into tangible outcomes. Our programs offered are meticulously crafted to balance accessibility, quality, and flexibility, allowing learners to achieve their educational goals without unnecessary stress or rigid structures. They are designed to provide an interactive and easy-to-pass learning experience, eliminating the stress of high-pressure exams while maintaining quality education standards. The design of our courses prioritises self-paced learning, accommodating participants with varying personal and professional obligations. Modules are intentionally structured to span two to three consecutive days, creating a condensed yet focused learning experience that minimises disruption to daily routines. NATC Institute Pte Ltd - UEN: 201113270M is the principal provider of these courses and the courses are registered and approved under SSG. Attendance remains a key requirement, with a minimum rate of participation mandated to ensure learners fully engage with the curriculum and meet certification standards. To successfully complete each module, learners must achieve a minimum attendance rate of 75%. Furthermore, participants are granted the flexibility to select their start dates, with sessions available across all seven days of the week, running from Monday to Sunday, offering maximum flexibility to suit diverse timetables. This scheduling approach is aimed at removing time-related barriers, enabling participants to seamlessly integrate learning into their schedules. While attendance across consecutive sessions for each module is mandatory, learners have the freedom to decide their start dates, whether weekly, bi-weekly, or even at longer intervals, accommodating varying schedules and commitments. Upon successful completion, every participant will receive accredited certificates and detailed transcripts, serving as verifiable proof of their acquired competencies, and providing valuable credentials to enhance their resumes and professional profiles. Beyond course completion, a suite of lifetime career support services will be provided. These include resume enhancement, interview preparation, networking assistance, job matching support, soft skills training, and job search assistance, although it is essential to note that employment outcomes depend heavily on individual efforts and external market conditions. Additionally, for individuals who do not meet the minimum educational qualifications of ‘O’ or ‘N’ Level, our team of professional consultants are readily available to provide tailored guidance to facilitate seamless entry into our programs through a smooth bridging process, ensuring they can still access and benefit from these programmes. We believe in creating an ecosystem where every learner, regardless of their background, can thrive academically and professionally.
Learning Structure & Delivery
This educational delivery system offered, is rooted in clarity, consistency, and learner-centric flexibility. Every module is delivered through synchronous e-learning platforms, ensuring real-time engagement between instructors and participants. Each course follows a structured yet adaptable format, designed to cater to individuals with diverse learning paces and styles. Our virtual classrooms employ interactive teaching tools, practical examples, and scenario-based assessments to create a holistic learning environment. Attendance policies are strictly enforced to maintain quality standards and ensure participants fully benefit from the program. The expectation of a 75% attendance rate is non-negotiable, as it directly correlates with course completion and certification eligibility. Moreover, participants are required to adhere to specified timelines for each module, with flexibility provided in terms of session scheduling. Whether learners prefer weekly, bi-weekly, or extended breaks between sessions, our structure accommodates such preferences without compromising educational outcomes. The emphasis remains on maintaining academic rigor while offering logistical convenience. Each completed module awards a Statement of Attainment (SOA), a recognized credential that reflects proficiency in the covered subject matter. These SOAs collectively contribute to a larger qualification framework, ensuring learners derive both immediate and long-term value from their educational investments.
Our comprehensive suite of courses offers a wide range of meticulously designed modules aimed at addressing the evolving demands of today's workforce while fostering both industry relevance and personal development. These programs are crafted to equip learners with critical skills and practical knowledge across various domains, ensuring they remain competitive and adaptable in an ever-changing economic landscape. From mastering strategies for customer experience innovation and productivity improvement to understanding economic principles and emerging technologies, each course provides targeted training to bridge skill gaps and enhance professional capabilities. With a focus on lifelong learning and real-world application, these modules cater to individuals seeking to upskill, reskill, or advance their careers through structured, government-supported programs. Participants can also expect valuable insights into areas such as sales target management, social media marketing, workplace communication, and customer retention strategies, all delivered through synchronous e-learning sessions designed for flexibility and engagement. Additionally, learners benefit from substantial government subsidies, allowing accessible entry into quality education pathways without financial strain. Through successful completion of these core modules, participants not only gain Statements of Attainment (SOA) for each course but also have the option to pursue a recognised diploma conferred by a Pearson UK-backed institution, solidifying their credentials and enhancing employability prospects in their respective fields.
1. ADAPT TO CHANGE (TGS-2019503561)
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Duration: 16 hours (2 days), SYNCHRONOUS E-LEARNING
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Learn to identify global trends and embrace lifelong learning for sustained employability. The course aims to equip learners with the skills and knowledge required to identify the global trends and changes impacting the workplace. It also aims to equip learners to engage in lifelong learning that will help them adapt to the many changes so as to achieve sustained employability in the new knowledge economy.
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Full Fee Excluding GST: $570
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $222.30
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $336.30
2. PRODUCTIVITY IMPROVEMENT (TGS-2019503485)
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Duration: 16 hours (2 days), SYNCHRONOUS E-LEARNING
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Discover tools and techniques to enhance workplace productivity. The course aims to equip learners with the understanding of the concept of productivity and innovation, recognising needs for productivity improvement, identifying and applying simple techniques and tools for potential productivity improvement at the workplace.
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Full Fee Excluding GST: $570
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $222.30
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $336.30
3. RETAILING AND THE ECONOMY (TGS-2019504235)
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Duration: 24 hours (3 days), SYNCHRONOUS E-LEARNING
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Understand retail target markets and key economic concepts like Demand & Supply. This course aims to equip learners with the ability to understand key considerations and target markets in retailing, as well as to understand the Economic system and concepts of Demand & Supply in the retail industry.
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Full Fee Excluding GST: $800
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $312
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $472
4. CUSTOMER EXPERIENCE INNOVATION (TGS-2019504731)
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Duration: 24 hours (3 days), SYNCHRONOUS E-LEARNING
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Analyse customer journey gaps and implement strategies to enhance experiences. This course aims to equip learners with the knowledge and skills needed to develop and analyse gaps in the customer journey map, as well as to evaluate proposed improvements for implementation to enhance good customer experience.
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Full Fee Excluding GST: $800
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $312
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $472
5. SALES TARGET MANAGEMENT (TGS-2019504946)
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Duration: 24 hours (3 days), SYNCHRONOUS E-LEARNING
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Learn to motivate teams and implement strategies to achieve sales targets. This course aims to equip learners with the knowledge and skills to communicate and motivate staff to achieve sales targets in the retailing environment. It also aims to empower students to apply strategic sales target management skills in order to achieve sales target and goals.
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Full Fee Excluding GST: $800
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $312
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $472
6. WORKPLACE COMMUNICATION (TGS-2020503203)
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Duration: 18 hours (2 days), SYNCHRONOUS E-LEARNING
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Identify communication gaps and foster strategies for effective workplace collaboration. In this Workplace Communication course, participants will be able to identify communication gaps, develop effective strategies, and implement improvements. The program also fosters innovation, creativity, collaboration, and adaptability in team leadership.
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Full Fee Excluding GST: $650
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $253.50
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $383.50
7. CUSTOMER LOYALTY & RETENTION STRATEGY (TGS-2020503762)
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Duration: 24 hours (3 days), SYNCHRONOUS E-LEARNING
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Develop strategies to acquire, retain, and build long-term customer loyalty. This course aims to establish key components of customer loyalty strategies and to develop strategies for customer acquisition and retention. This course also aims to refine workflow processes and SOPs for service delivery.
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Full Fee Excluding GST: $800
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $312
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $472
8. EMERGING TECHNOLOGY (TGS-2020505081)
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Duration: 24 hours (3 days), SYNCHRONOUS E-LEARNING
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Lead the analysis and adoption of emerging technologies for organisational growth. Get equipped with knowledge and skills to lead analysis of emerging technologies and drive implementation of industry specific technologies for organisational effectiveness. They will foster attributes to become a forward-looking and results-oriented leader who is able to negotiate strategically.
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Full Fee Excluding GST: $1080
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $421.20
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $637.20
*Completion of all the above 8 core modules will provide graduates the option to confer into a Recognised Diploma. This means a Diploma Certificate will be awarded to graduates, where there is no need to take up additional modules or exams. The Diploma will be issued from a Pearson UK-backed institution. The Statement of Attainment (SOA) for each module will still remain and be awarded.
9. SOCIAL MEDIA MARKETING (TGS-2021004447)
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Duration: 32 hours (Assessment: 5hrs | Training: 25hrs | E-Learning: 2hrs)
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Evaluate and leverage social media channels to create impactful marketing campaigns. At the end of Social Media Marketing, learners will be equipped with knowledge and skills to evaluate potential and suitability of social media marketing opportunities, seek new ways of utilising social media channels, monitor outcome of social media marketing.
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Full Fee Excluding GST: $1500
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Workfare Skills Support (WSS) Individuals and Singapore Citizen/Permanent Resident 40 years & above, after 70% gov subsidies, inclusive of 9% GST: $585
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Singapore Citizen/Permanent Resident 21-39 years old, after 50% gov subsidies, inclusive of 9% GST: $885
10. E-COMMERCE CAMPAIGN MANAGEMENT (TGS-2021003098)
Note: Workfare Skills Support individuals and Singaporeans 40 years old and above will receive 70% course fee subsidies from the gov. Singaporeans or Permanent Residents (PR) age 21 to 39 years old will receive 50% course fee subsidies from the gov. Where applicable, those 25 years old and above may use their SkillsFuture Credits (SFC) to offset the remaining course fees. Singaporeans aged 21-30 years old may use their Post Secondary Education Account (PSEA) to offset the remaining course fees.
In recognition of the financial barriers that often accompany professional development, there are comprehensive funding options designed to ease the financial burden on learners and ensure accessibility across different demographic segments. Singaporeans aged 40 and above, or individuals under the WorkFare Support Scheme (WSS), are entitled to subsidies of up to 70%, significantly reducing out-of-pocket expenses. Meanwhile, Singaporeans and Permanent Residents aged 21 to 39 can avail themselves of subsidies covering up to 50% of course fees. For additional financial flexibility, SkillsFuture Credits (SFC) are available for individuals aged 25 and above, providing a supplementary funding mechanism to further offset educational costs. Younger Singaporeans, specifically those aged 21 to 30, may utilise their Post-Secondary Education Account (PSEA) funds as an alternative payment option. These financial assistance schemes are not merely administrative perks but essential tools aimed at democratising access to quality education. By minimising financial constraints, these funding mechanisms ensure that skill development remains an accessible goal for all segments of the population. Participants are encouraged to fully explore and utilise these funding options during the enrolment process, with our administrative team readily available to assist in navigating subsidy claims, fund utilisation, and payment processing.
Our commitment to learner success extends beyond course completion through our dedicated suite of career support services. These services are designed to equip graduates with the necessary tools and resources to navigate the competitive job market effectively. Our resume enhancement workshops focus on optimising professional profiles to align with industry expectations, ensuring each candidate presents themselves in the best possible light. Similarly, our interview preparation sessions offer targeted coaching to help individuals articulate their skills confidently during recruitment processes. Beyond these foundational services, our networking assistance initiatives provide opportunities for learners to connect with industry professionals, fostering meaningful relationships that may open doors to potential career prospects. Job search assistance remains a cornerstone of our post-course services, with dedicated personnel guiding graduates through job portals, vacancy listings, and strategic applications. While every effort is made to maximise employment outcomes, it must be emphasised that job placements are not guaranteed, as they depend on market conditions and individual performance. Our approach to career support is holistic, focusing not only on immediate employment but also on long-term professional resilience and adaptability in a dynamic workforce landscape.
To ensure seamless operations and clarity for all stakeholders, we maintain a transparent set of administrative policies governing course enrolment, attendance, and certification issuance. All participants are required to adhere to a minimum attendance policy of 75% per module to qualify for certification. Attendance tracking is rigorously monitored through digital attendance systems, and non-compliance may result in disqualification from receiving the Statement of Attainment (SOA). Refund policies, where applicable, follow a standardised framework, with detailed terms and conditions outlined in our enrolment agreements. Additionally, all learners are expected to maintain professional conduct throughout their participation, contributing to a positive and conducive virtual learning environment. Queries regarding administrative matters can be directed to our support team, who are equipped to provide detailed guidance on enrolment requirements, payment protocols, funding claims, and certification timelines. By maintaining robust administrative structures, we ensure fairness, accountability, and transparency across all levels of engagement.